The CData ODBC drivers offer unmatched performance for interacting with live ServiceNow data using PolyBase due to optimized data processing built into the driver. NOTE: PolyBase is only available on SQL Server 19 and above, and only for Standard SQL Server. This article describes creating an external data source and external tables to grant access to live ServiceNow data using T-SQL queries. When paired with the CData ODBC Driver for ServiceNow, you get access to your ServiceNow data directly alongside your SQL Server data. Prepared technical design documents after analyzing the functional requirements and issues.PolyBase for SQL Server allows you to query external data by using the same Transact-SQL syntax used to query a database table. CA Service Desk is used by > 7,000 XL Employees andĪttended Change Advisory Board meetings and worked on escalated tickets and requirements. Provided production support for CA Unicenter JAWS which involved administering, customizing & upgrading of these tools. This enabled the job scheduling & automatic predictive job failure, Provided production support for CA Autosys, Enabled the automatic monitoring & alerting for 3300 Servers & Networkĭevices & thousands of financial & SQL Jobs of XL Global Services. Provided production support for CA Spectrum 9.2 and CA Ehealth 6.2 which involved administering, customizing & upgrading of these tools. Developed integration between CA Spectrum and various other tools and applications like Vsphere, DPA, JAWS, Autosys,Solarwind, Nimsoft. Integrated third party tools, interfaces or applications with CA Spectrum. Performed installation & configuration of eHealth 6.2.2, BOXI & Servers during CA Spectrum 9.2 implementation & configuration of the one click server, report manager,BOXI & spectro Prepared weekly delivery report and explained activities performed by team to IT Operations Managerġ0/2010 to 09/2013 Enterprise Service Management Tools Administrator TATA CONSULTANCY SERVICES | City, ,Ĭustomized various tools within stringent Technical lead for CA Nimsoft 7.6 implementation and configuration for 400 SQL servers for monitoring.Ĭonducted regular meeting with client to discuss new requirement, progress reports and escalations.ĭaily scrum call with team to discuss new requirements, progress, issues and challenges. Designed and implemented custom solution for incident/event integration between CA SOI and ServiceNow Technical lead for CA SOI implementation and integration with ServiceNow. Integrated Xtraction with Servicenow to provide enhanced reporting solution Integration with other ITSM Tools, ODBC data extraction etc Integrated Service Now with Peoplesoft, Fusion,Īsset Management tools, Monitoring Tools, Active directory, bi-directional It involved design of 90 medium and complex catalog items. This implementation was to migrate all the employees of customer from legacy system to servicenow. Upgraded ServiceNow from Calgary to Eureka.ĮSRM (electronic Service Request Management) to ServiceNow (Eureka). Implemented ServiceNow Calgary for customer which involved design of 40 catalog items and implementing other modules like Incident, Change, Problem, Knowledge, CMDB, Asset Management, Discovery 10/2013 to 10/2015 Enterprise Service Management Tools Lead & Onsite Cordinator Apex Systems | Garland, TX ,
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